Privacy policy

Privacy Policy

This Privacy Policy, hereinafter referred to as the Policy, describes the procedure by which the Limited Liability Company "Latvijas ugunsdrošība", reg. No. 40103989815, hereinafter referred to as the Controller, processes personal data, the basic principles of personal data processing and personal data protection, as well as the rights of the data subject with regard to the processing of personal data by the Controller.
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Controller ensures transparent, fair, secure and compliant processing of personal data in accordance with the regulatory enactments of the Republic of Latvia.
Data subject:
An identified or identifiable natural person (hereinafter referred to as the Client).
Personal data:
Any information relating to an identified or identifiable natural person (Data Subject), an identifiable natural person is one who can be identified directly or indirectly, such as the name, surname, identification number, date of birth, telephone number, postal and e-mail address of the said person, one or more factors of physical, physiological, economic, cultural or social identity specific to the said natural person.
The Controller processes all personal data that the Customer submits voluntarily:

• identification data (name, surname, personal identification number, date of birth, photo);
• bank details;
• contact information (telephone number, e-mail address, postal address);
• transaction data (obtained from concluded contracts or transactions, history of goods ordered by the Customer, payment information, applications, requests signed and submitted by the Customer);
• Any other information submitted to us during the purchase of services and goods offered by the website or when contacting us.

Processing:
Any action related to personal data, such as obtaining, recording, modification, use, viewing, restriction, deletion or destruction.
The purpose and basis for processing personal data is:

• Customer consent - The Customer has given consent to the processing of their personal data for one or more specific purposes; (ground)
• Compliance with the requirements of the laws and regulations of the Republic of Latvia. The processing of the Customer's Personal Data is necessary to fulfill the legal requirements and obligations specified in the laws applicable to the Controller; (ground)
• Legal (legitimate) basis - Provision of the Service, fulfillment of contractual obligations; (ground)
• Reviewing and supporting customer complaints; (purpose)
• Development and improvement of the company. (purpose)

Data protection

The Controller takes all necessary technical and organizational measures to ensure the protection of personal data:

• Data encryption: We use data encryption to ensure that personal data is transmitted securely.
• Access control: Only authorized employees can access personal data, and access is controlled by passwords and other security procedures.
• Regular security checks: We regularly conduct security checks to assess and improve our data protection measures.
• Data minimization: We only process personal data that is necessary for a specific purpose and strive to minimize the amount of data processed.

Cookies

Cookies are small text files (data files) that are stored on your computer or mobile device when you open a website. They are used to ensure the operation of the website, as well as to provide information to the website owners. Which helps to remember your application name and settings.
Types of cookies we use:

• Session cookies: Used during a session and are automatically deleted when you close the browser.
• Persistent cookies: Stored on your device for a certain period of time or until you delete them.
• Third-party cookies: Used to provide third-party services (such as analytics and advertising).

Sīkdatņu izmantošanas mērķi:

• Providing website functionality;
• Analytics data to improve the website;
• Personalized advertising offers.

Kā kontrolēt sīkdatnes:
You can control and manage cookie settings in your browser. Most browsers allow you to refuse to accept cookies or delete existing cookies.
Periods of personal data processing:
The Controller processes the Customer's personal data for as long as necessary for a specific purpose and as permitted or required by regulatory enactments. After the data is no longer necessary or there is no valid legal basis for their further storage, they will be securely deleted.

Customer (Data Subject) rights:
In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, you have the right to:

• restrict the processing of personal data;
• withdraw consent to the processing of personal data;
• access personal data;
• correct or delete personal data from the Controller's System, unless the Controller has a legal basis to continue processing personal data;
• Submit a complaint to the State Data Inspectorate if you believe that the processing of your personal data violates the General Data Protection Regulation (GDPR).

Confirmation

SIA "Latvijas ugunsdrošība" confirms that all personal data provided by the Client will be collected, processed and stored in accordance with the requirements of European Union regulatory enactments regarding the protection of personal data.

Final provisions

In addition to the above, the Controller has the right to verify the accuracy of the submitted data using publicly available registers. The Controller has the right to make changes or additions to the Privacy Policy at any time and without prior notice. Amendments come into force after their publication on the website www.ap-help.lv. We recommend that you regularly review this policy to be informed of any changes. Your continued use of the website after the publication of changes constitutes your consent to the changes made.

Contact information

All Data Subjects have the right to contact the Controller regarding personal data processing issues – Data Protection Officer: ap-help@ap-help.lv